Last updated: October 21, 2025

This Privacy Policy explains how IT HUB Service Inc. (“IT HUB”, “we”, “us”, or “our”) collects, uses, and protects your personal information when you visit our website 501c3.help (the “Site”) and when you use our nonprofit document preparation and consulting services (the “Services”).
By using the Site or our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site or submit your information.

1. Who We Are

IT HUB Service Inc.
Address: 5750 Sunrise Blvd 130, Citrus Heights, CA 95610, USA
Email: db@whyia.world
IT HUB Service Inc. provides nonprofit document preparation and consulting services for individuals and organizations interested in forming and developing nonprofit entities, including 501(c)(3) organizations.
We are not a law firm and do not provide legal, tax, or financial advice. Our role is consulting and document preparation only.

2. Scope of This Privacy Policy

This Privacy Policy applies to:

• Visitors to our website 501c3.help
• Clients and prospective clients who contact us or purchase Services
• Any person who interacts with us by email, contact forms, or payment links related to our Services

This Privacy Policy does not cover third-party websites, services, or platforms that we do not control, even if you access them through links on our Site.
3. Information We CollectWe may collect the following categories of information:
3.1 Information You Provide DirectlyWhen you use our Site or Services, you may provide information such as:

• Contact details
• Name
• Email address
• Phone number
• City, state, or country

• Business / nonprofit project details
• Information about your current or planned nonprofit organization
• Mission, goals, activities, and target audience
• Related for-profit business information (if any)

• Billing and payment-related information
• We may receive confirmation of payment status and limited billing details from our payment processors (for example, invoice number, amount, date).

• We do not store full payment card numbers on our servers. Payment details are handled by third-party payment processors (such as banks or payment platforms).

• Communications
• Emails and messages you send us
• Responses to questionnaires and forms
• Feedback and testimonials

3.2 Information Collected Automatically

When you visit the Site, we may automatically collect:

• IP address and approximate location (city/region level)
• Device and browser type
• Operating system
• Pages viewed, time spent on pages, and navigation paths
• Referring URLs (how you arrived at the Site)

We may use cookies, pixels, and similar technologies to collect this information (see Section 5).
3.3 Information from Third PartiesWe may receive information about you from:

• Payment providers (e.g., bank or invoice services) confirming your payment status
• Email or CRM tools that help us manage communication and client projects
• Referral partners who introduce you to our Services

4. How We Use Your Information

We use your personal information for the following purposes:

To provide and manage our Services

• Communicating with you about your nonprofit project
• Preparing drafts, structures, and other materials requested under our Service Agreement
• Sending you documents, updates, and instructions related to your project

• To process payments and manage accounts
• Issuing invoices and confirming payments
• Recording transactions for accounting and compliance

• To communicate with you
• Responding to inquiries and support requests
• Sending service-related notifications (e.g., status updates, important changes, deadlines)
• With your consent, sending occasional informational or educational content related to nonprofit formation and grants

• To improve our Site and Services
• Analyzing how visitors use the Site
• Tracking errors and security incidents
• Enhancing user experience and optimizing content

• To comply with legal obligations and protect rights
• Complying with applicable laws and regulations
• Responding to lawful requests from authorities
• Enforcing our Service Agreement and protecting our rights, safety, and property

5. Cookies and Tracking Technologies

We may use cookies and similar technologies (such as pixels or tags) to:

• Remember your preferences and settings
• Understand how visitors use the Site
• Improve performance, security, and usability

You can usually configure your browser to block or delete cookies. However, some features of the Site may not function properly if cookies are disabled.
If we use third-party analytics (such as Google Analytics), those providers may also set cookies and collect usage data on our behalf. Those providers operate under their own privacy policies.

6. How We Share Your Information

We do not sell your personal information.
We may share your information with:

Service providers and vendors

• Hosting providers
• Email and CRM platforms
• Payment processors and banks
• Cloud storage and document tools
• These third parties may process personal data on our behalf and are required to protect it appropriately.

• Legal and tax professionals (if involved)
• In some cases, with your knowledge and as part of the project workflow, we may share relevant project information with legal or tax professionals who assist with nonprofit formation and compliance.

• Authorities and legal obligations
• Where required by law, court order, or governmental request
• To protect our rights or enforce our agreements
• To investigate or prevent fraud or security issues

• Business transfers
• If IT HUB Service Inc. is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to reasonable confidentiality protections.

We do not use your nonprofit project information to directly promote unrelated third-party services.

7. Data Retention

We retain personal information for as long as necessary to:

• Provide the Services and support your project
• Maintain business and tax records as required by law
• Resolve disputes and enforce our agreements

When information is no longer needed, we will delete it or anonymize it in a commercially reasonable manner.

8. International Data Transfers

Our company is based in the United States, and our primary data processing activities occur in the U.S.
If you access our Site or use our Services from outside the United States, your information may be transferred to and processed in the U.S., where data protection laws may differ from those in your country.

9. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.|

9.1 Rights for California Residents (CCPA/CPRA)
If you are a resident of California, you may have rights including:

• Right to know what categories of personal information we collect, use, and disclose
• Right to access specific pieces of personal information we hold about you
• Right to delete personal information, subject to legal exceptions
• Right to correct inaccurate personal information
• Right to non-discrimination for exercising your privacy rights

We do not sell your personal information, and we do not knowingly “share” it for cross-context behavioral advertising as defined by California law.

To exercise any of these rights, please contact us at team@501c3.help and clearly state that your request relates to California privacy rights. We may need to verify your identity before fulfilling the request.

9.2 Rights Under GDPR (for EU/EEA Residents)
If you are located in the European Union or European Economic Area, you may have additional rights, including:

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure (“right to be forgotten”) in certain circumstances
• Right to restriction of processing
• Right to data portability
• Right to object to certain processing
• Right to lodge a complaint with a data protection authority

Our primary legal bases for processing personal data include:

• Performance of a contract (e.g., providing our Services)
• Legitimate interests (e.g., improving services, preventing fraud)
• Compliance with legal obligations
• Your consent (where applicable, such as for some marketing communications)

To exercise these rights, please contact us at team@501c3.help.

10. Children’s Privacy

Our Site and Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.
If you believe that a child under 13 has provided us with personal information, please contact us, and we will take reasonable steps to delete such information.

11. Security

We use reasonable technical and organizational measures to protect the personal information we collect and store, including:

• Secure hosting and encrypted connections (HTTPS)
• Access controls and authentication for internal systems
• Reasonable safeguards against unauthorized access, use, or disclosure

However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security of your information.

12. Links to Other Websites

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.
We encourage you to review the privacy policies of any third-party sites or services you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
When we make changes, we will revise the “Last updated” date at the top of this page. In case of material changes, we may also notify you by email or by posting a prominent notice on the Site.
Your continued use of the Site or Services after the updated Privacy Policy becomes effective means that you accept the changes.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your information, you can contact us at:

IT HUB Service Inc.
Email: team@501c3.help
Address: 5750 Sunrise Blvd 130, Citrus Heights, CA 95610, USA